Emotional intelligence (or emotional skills) makes it possible to predict the success and satisfaction of our interventions both privately and professionally. This field covers the personal aspect (identifying one’s emotions, understanding them, expressing them, managing them, using them) and interpersonal (identifying the emotions of the other, understanding them, helping the other to express them, managing the other’s emotions, helping the other to use them).
Anyone who seeks to reduce the importance of conflicts in their life (within oneself and between people).
2 days individually or in groups
Coralie Smets-Gary
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